Piano Technology Courses

Since 2023, Chapman Piano Services has led the way in professional development within the specialist field of piano servicing and regulation. As the only course provider in the country dedicated specifically to this area, we have established a unique position within the industry, offering specialist training designed to develop, refine and extend the practical skills and professional knowledge of piano tuners & technicians. We are delighted to be able to offer a variety of training courses. Please see the current courses available below:

An Introduction to Grand Piano Servicing

Take your technical skills to the next level by learning the basics of grand piano servicing on this two-day course
For: Qualified Piano Tuners & Technicians Only
Date: December 21st & 22nd 2026
Location: Royal Academy of Music, London
Servicing a grand piano is an essential skill that can take your career in the piano industry to the next level, allowing you to provide a service that is in short supply in the UK. There is so much servicing work available - this course will help you to have the knowledge, skill and confidence to be able to take it on.
During this two day course you will learn:
  • How to carry out a full service on a grand piano, starting from the keybed and working up - each participant will have a grand piano to work on during the course, with a maximum of two students per piano
  • How to communicate effectively with your customer about your work, a vital part of the job
  • What tools you need, and what you don’t need
  • How to add finishing touches to your work to ensure you leave your customer happy every time

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An introduction to upright piano servicing

Learn the basics of upright piano servicing and expand your skill set on this two-day course
For: Qualified Piano Tuners & Technicians Only
Date: Spring 2027 - Dates to be confirmed
Location: Royal Academy of Music, London
Most upright pianos are in need of servicing and regulation, a lost art in the UK. There is so much servicing work available - this course will help you to have the knowledge, skill and confidence to be able to take it on. This course is ideal for a piano tuner that is new to regulation, and a great way to lead on to our "Grand Servicing" course.
During this two day course you will learn:
  • How to carry out a full service on an upright piano - each participant will have an upright piano to work on during the course, with a maximum of two students per piano
  • How to communicate effectively with your customer about your work, a vital part of the job
  • What tools you need, and what you don’t need
  • How to add finishing touches to your work to ensure you leave your customer happy every time
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What recent attendees have said about our courses:
“The Grand Piano Servicing course was incredibly enlightening. He brought a wealth of knowledge and experience that enabled us to fully grasp the significance of each process and the role of a technician. He carefully catered to our needs and was very considerate and deliberate when explaining new concepts, and instilled a greater sense of confidence in us, as we continue working with grand pianos” - Aden Peets, piano tuner.
"It was really important for me to commit time to seeing and trying the techniques you showed us. Much of my work consists of rushing around from one job to another and steering away from any servicing that takes more than 3 hours. That probably comes from a faulty gene that gets impatient quite quickly but also that I believe I don't have the skills to complete the job to an acceptable level. The course has shown me to trust the process." - Phil, piano tuner.
“Doug’s grand regulation course was excellent professional development for me as a piano technician, widening my skill set and giving me the confidence to work on mid range to high end grand pianos, making significant improvement to those instruments. I would recommend the course to piano technicians, students and piano professionals alike to both widen their knowledge and also to gain some insight into interacting with customers, putting them at ease in allowing someone to regulate their cherished instrument. It was an enjoyable two days. Doug delivers expert and detailed knowledge with humour and I am glad I invested in the course to expand the services I can offer my customers” - Chris Hacking, Fine Tune Piano.
To find out more, or to book a place on one of our courses, please contact us.